This Policy explains how KTH Projects (Pty) Ltd t/a KTH-Tech (registration number 2025/627290/07) collects, uses, stores, and protects your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA). We are the responsible party for the personal information we process.
1. Information We Collect
- Identity & contact data — name, email address, phone number, business name.
- Transaction data — products purchased, order history, and billing details.
- Technical data — IP address, browser type, and usage analytics.
- Payment data — processed directly by our payment provider; we do not store full card numbers.
2. Why We Collect It
- To provide, operate, and support our platforms and services.
- To process orders, payments, and subscriptions.
- To communicate with you about your account, support requests, and service updates.
- To comply with legal and regulatory obligations.
3. How We Store & Protect It
Personal information is stored on secure, access-controlled infrastructure. We apply encryption in transit (SSL/TLS), access controls, and retention limits. We keep your information only for as long as necessary to fulfil the purposes described here or as required by law.
4. Who We Share It With
We share personal information only with trusted operators who help us deliver our services, including:
- Paystack — secure payment processing (PCI-DSS compliant).
- Cloud hosting and infrastructure providers.
- Regulators or law enforcement where legally required.
We do not sell your personal information.
5. Your Rights Under POPIA
- Access the personal information we hold about you.
- Request correction or deletion of your information.
- Object to processing or withdraw consent.
- Lodge a complaint with the Information Regulator of South Africa.
6. Payment Security
All online payments are processed through Paystack using SSL encryption, tokenisation, and PCI-DSS compliant gateway handling. KTH Tech never receives or stores your full card details.
7. Contact & Information Officer
To exercise your rights or raise a privacy query, contact our Information Officer at [email protected].